The mission of Troup County E911 is to provide prompt, accurate, and compassionate emergency communications services to the community. We are committed to safeguarding lives and property by ensuring every call for assistance is handled with professionalism, integrity, and urgency. Through advanced technology, continuous training, and strong collaboration with public safety agencies, we strive to deliver reliable and effective communication that supports first responders and enhances the safety and well-being of all residents and visitors in Troup County.
Every aspect of the E-911 Center performs specialized, integral functions in support of Troup County’s Public Safety System 24 hours a day, 7 days a week while operating with four shifts.
The Troup County E-911 Department is staffed by state certified communication officers who receive extensive training on how to correctly and appropriately answer and process both 911 calls and non-emergency calls. Each dispatcher is CPR and EMD certified. E-911 communication officers are trained to communicate with hearing impaired callers by using a Telecommunications Device for the Deaf (TDD), and they are trained to transfer non-English speaking callers to the Language Line Services for interpretation.
The E-911 Center answers and dispatches for all 911 and non-emergency calls for the areas of unincorporated Troup County, the City of LaGrange, and the City of Hogansville.